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Work-Out Change Acceleration

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Healthcare Channel Specific Articles and Information

Driving Change at Alaska Health System: A Case Study
Evidence from other hospital initiatives convinces health system CEO to bring change management techniques to Alaska's Providence Health System and use Six Sigma methods and tools to support the system's efforts to achieve operational excellence. From Vince Frazier and Geri Forbes.


General Articles and Information

Adapting General Electric's Workout for Use in Other Organizations: A Template
Three activities are generally mentioned as being keys to General Electric's success: process mapping, "best practices" benchmarking, and "workout." Workout is GE's approach to intensive team problem solving. This article provides an introduction, the Workout template, commitment needs, pre-session activities and implementation implications. From Management Development Forum.

Medical Device Manufacturer Increases Customer Satisfaction And Profitability Through WorkOut
A medical imaging device manufacturer’s profitability was severely affected by quality defects in its x-ray tube product line. In addition, customer satisfaction was suffering due to consistently missed production schedules. All of the failures were discovered at final inspection. As a result, bottom-line losses were significant, since most of the defective product was either damaged beyond repair or could not be reworked. Management required a solution to eliminate the defects and improve customer satisfaction and profitability very quickly. WorkOut was selected as the ideal mechanism to drive improvement actions within a very compressed timeframe. From Augustine A. Stagliano and Rath & Strong.

Six Sigma and Workout, Building a Better Tool Set for Accelerating Change
For companies already committed to Six Sigma, the addition of Workout to their ongoing deployment strategy can add 30 percent or more to their savings scorecard and greatly expand employee participation. For companies not ready to invest in Six Sigma, Workout is a logical on-ramp for clearing the path of low-hanging fruit and for helping employees become confident about making change happen at controlled speed. From Rick Tucci and Leap Technologies.

Six Sigma Healthcare Workout
A key component of Six Sigma is the use of Work-Out to move from a statistical delineation of a process or quality improvement to a practical solution. Work-Out is a tightly designed problem-solving process involving facilitation tools and techniques. Included in this article are two case studies. From Donna Seecof, RN, MSN.

The GE Work-Out : How to Implement GE's Revolutionary Method for Busting Bureaucracy [Bookstore]
Many companies have adapted Jack Welch's now-famous strategies for running a business. Taking advantage of Welch's popularity (and expertise), this handbook lays out instructions for implementing GE's "Work-Out" method. Flexible in execution, the method calls for collecting large teams of employees... From the iSixSigma Bookstore.

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