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2008 Version! DMAIC Training Slides: 1,176 Slides + Instructor Notes and More for $99.99

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Readers' Choice: Top 25 Rated Six Sigma Articles

iSixSigma readers have given the following Six Sigma articles the highest ratings. To read an article, click its title.

Readers' Choice: Top 25 Rated Articles
Rank Article Score Votes
1 Building a Sound Data Collection Plan 4.77 13
2 The Warning Signals of a Failing Six Sigma Program 4.69 13
3 The Futility of Call Center Coaching 4.65 140
4 A Practical Approach to the Successful Practice of 5S 4.63 430
5 DFSS as an Enabler of Service-Oriented Architecture 4.62 34
6 Causal Loop Diagrams: Little Known Analytical Tool 4.61 152
7 Making Sense of the Two-Proportions Test 4.61 59
8 Using Lean Six Sigma to Improve Call Center Operations 4.60 88
9 Cutting-Edge Methods Help Target Real Call Center Waste 4.60 321
10 Minimizing Risks: How to Apply FMEA in Services 4.60 15
11 Process Model Improves Wound Care Turnaround Time 4.60 15
12 Use Forecasting Basics to Predict Future Conditions 4.60 77
13 RACI Diagrams for Managing Six Sigma Information 4.60 62
14 Six Sigma Project Charter as a Vital Control Document 4.60 151
15 Nonparametric: Distribution-Free, Not Assumption-Free 4.59 59
16 Guidelines for Six Sigma Healthcare Project Selection 4.59 27
17 Reduce and Optimize Hospital Noise with Six Sigma Tools 4.59 29
18 Understanding the Uses for Mood's Median Test 4.59 29
19 Six Sigma Certification, Who Can Do It? 4.58 12
20 Fitting the Right Belts for Design for Lean Six Sigma 4.58 24
21 Reflections on Six Sigma: Eleven Reasons It Has Thrived 4.58 12
22 Make Valid Control Chart and Subgroup Assumptions 4.58 12
23 The Kano Analysis: Customer Needs Are Ever Changing 4.57 69
24 Making Sense of the Two-Sample T-Test 4.56 16
25 Corporate Ethnography: A Way to Gather VOC 4.56 106

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