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Bank Deposits: A Black Belt Case Study
A case study of how a Black Belt used Six Sigma tools to define, measure, analyze and improve a transactional bank deposit process, resulting in yearly savings of $4MM. From iSixSigma.
Changing The Way GE Does Work
From the 1997 annual report, highlighting five case studies (matching colors quickly, creating a better CT tube, redesigning a refrigerator process, making consistency pay off, clearing paperwork for customs) displaying the benefits of Six Sigma. From GE.
Employee Empowerment and Customer Service
The cookie and the orange: Empower your employees to take ownership of day-to-day problems and the customer and you win. From Teambuilding, Inc.
Good Service = Better Business
Attitude plays a major role in the service you provide to customers which ultimately leads to improved business performance. From Yahoo!.
Service is the Key to Success
Improve your quality and business performance through world-class customer service. From Zack Swinney and iSixSigma.
Six Sigma In Education
In education, Six Sigma pertains to improving the quality of matter taught, the character generated of the pupils, and the quality of study and school life. It is a system by which principals and teachers can instill process excellence across the entire organization. From Dheeraj Mehrotra and iSixSigma.
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